BrickRock

BrickRock Support

Deutsche Fassung

Need help with BrickRock or want to send feedback? You can find the most important support information and contact options here.

1. Contact

For technical issues, questions about BrickRock, or general feedback, you can reach us using the contact information below.

Contact support

23patrock@googlemail.com

Subject: “BrickRock Support”

Please describe the issue as clearly as possible and include your BrickRock app version and iOS version. The app version is shown at the bottom of the home screen. It also helps to say where in the app the problem occurs and whether you were online or offline at the time.

2. Account & Online Features

BrickRock can be played without an account. An account is required for online features such as public leaderboards, Friends, Collection purchases, Supporter access, and cross-device persistence.

Friends are added using Friend Codes. BrickRock does not have a global user search or chat.

3. Offline Play

Full runs can be played without an internet connection. Completed runs are cached and synchronized when a connection becomes available again. Live leaderboards and the Collection require an internet connection.

4. Supporter Pack

The BrickRock Supporter Pack is a one-time in-app purchase, not a subscription. It automatically unlocks double Run Coins and the cosmetic REFRACT set. It provides no gameplay advantage.

If you have already bought the Supporter Pack and it is not unlocked after a reinstall or on another device, use “RESTORE PURCHASES” in the Collection. Because Supporter status belongs to your account, you need to be signed in to that same account.

5. Delete Account

Information about deleting your BrickRock account:

Delete your account and data

6. Privacy

Privacy information:

Privacy policy

Provider

Responsible for BrickRock and for handling support requests:

Patrick Gaida
Bundesallee 66
12161 Berlin
Germany
Email: 23patrock@googlemail.com